Designing the future of the vocational education and training sector in NSW

NSW Department of Education | Program Evaluation and Business Case | NSW, Australia | 2023

Line up of six workers wearing high vis vests and protective glasses and helmets inside a workshop
  • Evaluation to inform program design

  • Social cost-benefit analysis assessing value for money and impact

  • Stakeholder-informed delivery model options

  • Business case for next-phase implementation


The Challenge

The NSW Department of Education engaged Sparrowly Group to evaluate the Skills Brokers Program and design options for its future delivery to shape recommendations for the vocational education and training (VET) sector. The Program coordinates training opportunities to help employers and individuals meet workforce needs.

Key challenges included

  • Demonstrating measurable workforce and productivity outcomes

  • Ensuring the program remains responsive to industry demand

  • Aligning delivery with future funding and policy settings

  • Designing a scalable and sustainable delivery model


Our Approach

We developed a Program Logic Model to guide discovery and future design, ensuring clarity on program intent, outcomes and evidence requirements.

Our methodology included

  • Social cost-benefit analysis to quantify economic and social value

  • Administrative data analysis to assess employment outcomes

  • Stakeholder engagement with employers, training providers and program teams

  • Development of future delivery model options and design recommendations


Outcomes and Impact

Key Outcomes

  • Clear evidence base to support program redesign

  • Delivery model options aligned to workforce needs

  • Business case supporting future implementation

  • Recommendations to strengthen responsiveness and efficiency

Economic and Social Impact

  • Increased workforce productivity through targeted training

  • Improved alignment between training and employer demand

  • Enhanced regional responsiveness to skills shortages

  • Stronger foundation for future funding and policy alignment


Services Delivered

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