Jackie Hicks explores dark tourism. Dark tourism isn’t a new trend, but it can be misunderstood. Following the release of HBO’s new show Chernobyl, dark tourism is at the forefront of everyones minds. Learn more about this tourism trend.

Innovation...one of the key buzzwords in the business industry, but how many businesses actually know what it means and how to apply it? Hear what our intern Aidan Lam has to say about it.

Sparrowly Group has been in business for four years, Giovanna Lever reflects on the biggest learnings of running a small business and shares her four fundamental business insights.

“You don’t build it for yourself. You know what people want, and you build it for them.” – Walt Disney

This statement seems so obvious, yet it regularly doesn’t happen. Giovanna Lever believes that understanding your customer and being responsive to customer needs will be the difference between a business that fails (or just gets by) or thrives.

After conducting a comprehensive research program into Accessible Tourism, both documented and anecdotal experience based, Sparrowly Group has identified that it is time for a change and that the Australian Tourism industry needs to act now.

There is a lot of talk about emotional intelligence in the workplace but Giovanna Lever believes it can be distilled down to a basic principle which can be too often forgotten, and they are, quite simply manners.

According to Giovanna Lever, it doesn’t matter if you’re the Queen of England or someone starting out in your career or new business, if you are brave enough, if someone has recommended that we would be a good fit to meet (with no strings attached), then she will always make the time.

Giovanna Lever’s personal letter to small business owners. She has helped many small to medium sized businesses become profitable, retain happy customers/clients and scale successfully.

Whilst we all know that acquisition is far more costly than retention, it seems when it comes to retention, it is put into the too hard basket or seen as a low priority. Giovanna Lever shares her experience in this insightful blog important for businesses of all sizes.

Agritourism is any activity where agriculture and tourism intersect and can be a lifesaver especially in light of recent devastation across the country.

Now that the New Year hype is over and the pressure for new starts is off, let’s get real about creating goals and bring it back to basics. Giovanna Lever has mentored hundreds of individuals in her career from school leavers to senior managers and small business owners.

Professional breakups don’t necessarily mean a disaster. Giovanna Lever explains when it is well managed and with both parties best interests as the focus, can, in most cases lead to a more positive outcome long term.

Sparrowly Group Founder and Managing Director, Giovanna Lever shares why all destinations and the hospitality industry should look to Tasmania and learn.

Why do adults struggle to say those two powerful words - I'm sorry? Giovanna Lever reflects on key learnings from her ten year old for the work place.

Why do so many adults struggle with knowing their why? What happens between seven and adult hood? Giovanna Lever taps into this through her recent experience.

Giovanna Lever shares why is it so important to create a culture of trust?

It is so important for people to take breaks in their daily life to remain productive. Hear how this has had an incredible impact on Giovanna Lever with her business, Sparrowly Group.

For small business owners it is important to create connections. Giovanna Lever shares her tips on how to create genuine two-way value in your business relationships.

Do you invest enough time into your professional growth? Giovanna Lever shares her insights into helpful learning opportunities that will continue to help you grow in your career.

Fear is inevitable at some point in our lives. Hear what our guest blogger Jane Faulkner has to say about fear and ways to overcome it for your small business operations