Search our insights, learnings and perspectives across our impact areas.

SME Giovanna Lever SME Giovanna Lever

Shut up and Listen!

Engagement, a cornerstone of communication, is critical in the workplace for fostering positive relationships and ultimately, achieving better business outcomes. Yet, if I had a dollar for every resume claiming “I’m a great communicator,” I’d be well on my way to retirement. The reality is that many people struggle with one fundamental aspect of communication - true engagement. 

Why? Because we don’t know how to listen.

Sparrowly Group’s Giovanna Lever shares her tips to mastering deep and long lasting engagement.

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SME Giovanna Lever SME Giovanna Lever

Culture - more than dinners and ping pong

So many think that culture is about free lunches, ping pong and setting up social committees. But, it’s more than that. It’s the care and consideration we put around the needs of each team member to thrive and it goes beyond the surface level perks of dinners and team offsites. Sparrowly Group's Managing Director Giovanna Lever shares her take on culture and the practices that she follows daily to drive a collaborative and positive culture.

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SME Federico Moreno SME Federico Moreno

If you’re using AI, use a trained eye

Have you ever wondered how AI could transform your professional life? Could it be the game-changer you’ve been waiting for, or is it just another overhyped technology? In this piece, Sparrowly Group’s Federico Moreno shares some key messages and considerations about using AI to it’s potential without sacrificing human oversight and intelligence.

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SME Justine Sinclair SME Justine Sinclair

10 Steps to being Award Ready

Submitting an award application is an amazing opportunity to get the recognition you deserve. Sparrowly Group’s Justine Sinclair shares her top 10 steps to being award ready so you can demonstrate your strengths and achievements.

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SME Giovanna Lever SME Giovanna Lever

Customer Voices Matter - A Guide to Feedback Mastery

“I’d like to give you some feedback.” Seven words that can make a person feel uncomfortable or challenged. But how do you build your feedback muscle and how to run to it rather than run away from it? A realistic guide to accepting feedback and elevating your business and customer satisfaction by taking positive action.

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Visitor Economy, Economic Development, SME Morgan Thorn Visitor Economy, Economic Development, SME Morgan Thorn

2024 traveller trends, what’s in and what’s here to stay

The team at Sparrowly Group has witnessed travel trends come and go over the years some of which become mainstays. As we move into a new year, there are three key areas we recommend incorporating into your destination and business planning.  

While these travel behaviours are not the first to evolve and won’t be the last. What’s important is to be forward thinking, know your customer, understand their needs and listen to their feedback.

By making this an always on mindset in your destination development and experience design, you won’t need to wait to learn what the trends are…you will set the trend.

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SME Giovanna Lever SME Giovanna Lever

The Communication Dance

How we communicate as individuals and as a team has a significant impact on how we all perform. And it can be hard. Sparrowly Group’s Giovanna Lever provides insight into maintaining your communications A game.

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SME Giovanna Lever SME Giovanna Lever

The wonder in the everyday

We as a society are moving into a new era of advancement, but one thing is for sure, if we don’t remain truly connected, we will never be truly connected; never be truly fulfilled. Sparrowly Group’s Giovanna Lever shares how she recognises and captures those micro moments to create meaningful connections and moments in life.

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SME Naomi Farrelly SME Naomi Farrelly

Nailing your next grant application

Grant writing can be daunting but it doesn’t have to be. Sparrowly Group’s Naomi Farrelly shares her grant writing tips to help you put your best foot forward.

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SME Giovanna Lever SME Giovanna Lever

Rejecting perfectionism, embracing growth

Perfectionism is unfortunately more common than we realise and resides in many of us. Sparrowly Group’s Giovanna Lever explores how it affects her as a leader and strategies she has implemented to overcome perfectionism and embrace growth.

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SME Giovanna Lever SME Giovanna Lever

The 8 ingredients to successful business

My kids were her absolute motivation to take the plunge, start Sparrowly Group and become the maker of her own destiny. And, a lot has happened in 8 years. It’s not just Giovanna any more. Today, Sparrowly Group is a team of 7 individuals, all with unique, yet, complementary skills.

As we now move into our 9th year of business, Managing Director, Giovanna Lever wanted to share her 8 learnings with aspiring or current business owners.

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SME Ben Lever SME Ben Lever

Is the future here already?

As human-like and amazing as it is, is ChatGPT just another techno fad that will follow the same fate as the likes of Google Wave or Clubhouse? Or is it the beginning of a completely new paradigm in everyday life – a disruption akin to the launch of the iPhone? Sparrowly Group’s Ben Lever explores where the opportunities lie.

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Community Development, SME Giovanna Lever Community Development, SME Giovanna Lever

Who are the people in your neighbourhood?

In a world that thrives with human connection, why do we design our houses to live at the back of them? As we look towards optimising the natural assets of our towns and cities and building better public spaces to connect for residents and visitors, how can we take that same energy and better connect the streets we live in? Sparrowly Group’s Giovanna Lever provides solutions to connecting communities closer to home.

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SME Ben Lever SME Ben Lever

The impact of AI for the knowledge economy

The recent rise of chat-based AI assistants, such as ChatGPT, has sparked a lot of discussion about their potential impact on knowledge workers. If you’re a knowledge worker and you’re still not convinced, read on…

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SME Giovanna Lever SME Giovanna Lever

Resignation or Realignment?

Sparrowly Group’s Managing Director Giovanna Lever shares her thoughts on ‘The Great Resignation’, commenting on the counterargument which focusses on a realignment of work/life balancing and providing inclusive, flexible workplaces.

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SME Giovanna Lever SME Giovanna Lever

How to Choose the Right Accountant

Your business accountant is a critical partner in running a successful business. Sparrowly Group invited Select Accounting to share insights into what makes a good accountant.

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