In a digital world full of tools and shortcuts, it’s easy to forget the power of personal connection. Sparrowly Group’s Justine Sinclair explores why meaningful engagement starts with showing up, listening deeply and meeting people where they are - especially in regional communities. With real conversations, it can lead to real insights.

Why do we tend to overlook the value of being a conduit. Someone who connects ideas, people and opportunities. To many, it seems inconsequential, almost invisible. But those who understand this elusive skill know better. They look for it. They cultivate it. Because they understand that the ability to be a clear channel, the hinge, is both rare and vital.

I’ve spent time observing the faint hum of these intersections. The moments where insights emerge, collaborations spark and momentum begins. These are often quiet exchanges. The right introduction, a well timed nudge, an auditory echo that travels farther than the original speaker. And yet, so many people dismiss this work as trivial or secondary.

So, why do we undervalue this skill? And, perhaps more importantly, how do we place proper value on the role of the conduit? How do we ensure that the effectiveness and impact of this kind of work aren’t erased or overlooked?

The nexus of workforce development, the visitor economy, economic development, and community development is a powerful one. They aren’t isolated efforts but interconnected pillars that support thriving communities and robust economies. And, if we really want to support thriving communities and economies, we need to stop working in silos. But why does Australia and the organisations and budgets that support these sectors still work in silos? Why aren’t we working all hands together?

We as a society are moving into a new era of advancement, but one thing is for sure, if we don’t remain truly connected, we will never be truly connected; never be truly fulfilled. Sparrowly Group’s Giovanna Lever shares how she recognises and captures those micro moments to create meaningful connections and moments in life.

Social science delves into the complex and intricate realm of human behaviour, society, and culture. But it can be overlooked by many or avoided as being something that is hard to understand, boring or something left to the experts. Yet, without realising it, we are using it, or discussing it in some shape or form in our everyday lives.

My kids were her absolute motivation to take the plunge, start Sparrowly Group and become the maker of her own destiny. And, a lot has happened in 8 years. It’s not just Giovanna any more. Today, Sparrowly Group is a team of 7 individuals, all with unique, yet, complementary skills.

As we now move into our 9th year of business, Managing Director, Giovanna Lever wanted to share her 8 learnings with aspiring or current business owners.

In a world that thrives with human connection, why do we design our houses to live at the back of them? As we look towards optimising the natural assets of our towns and cities and building better public spaces to connect for residents and visitors, how can we take that same energy and better connect the streets we live in? Sparrowly Group’s Giovanna Lever provides solutions to connecting communities closer to home.

According to The Salesforce State of Service Third Edition report, 47% of customers say they’ll stop buying from a company if they have a subpar experience. The number one reason customers leave or don’t return is that they feel undervalued. Sparrowly Group’s Avril Dunn explores this further.

Sparrowly Group’s, Giovanna Lever shares her views on the pitfalls of many businesses today in lazy sales and why playing the long game and care is so critical.

According to Giovanna Lever, it doesn’t matter if you’re the Queen of England or someone starting out in your career or new business, if you are brave enough, if someone has recommended that we would be a good fit to meet (with no strings attached), then she will always make the time.

Professional breakups don’t necessarily mean a disaster. Giovanna Lever explains when it is well managed and with both parties best interests as the focus, can, in most cases lead to a more positive outcome long term.

Fear of missing out in the workplace is more common than you think. Hear what female entrepreneur Giovanna Lever has to say about her experience with professional FOMO.

Too often people are too afraid to pick up the phone. But why? Learn why Giovanna Lever thinks why it is important in your career to pick up the phone or talk face-to-face.

People often flaunt their network but never follow through with promises of connections. Giovanna Lever explains the importance of following through with your connections.

Should walking and talking be the new "coffee"? Hear what a leadership expert, Giovanna Lever has to say about the importance of incorporating exercise into your meetings.